Privacy Policy
At Frorows, we respect your privacy just as much as we care about the quality of treats we make for dogs and cats.
This policy explains how we collect and use your information when you visit our website or make a purchase.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION
When you place an order or contact us, we may collection information such as, your name, email address, shipping and billing information, phone numbers and order details. When you browse our online store, we may also collect your internet protocol (IP) address like your browser type or how you use our website to help improve the experience.
Your information is used to, process and deliver your orders, provide customer support, improve our website and products and send updates or offers (only if you opt in).
SECTION 3 - CONSENT
By using the Frorows website and place an order with us, you agree to the collection and use of your information as outlined in this Privacy Policy.
When you provide personal information such as your name, email, shipping address, or payment details to complete a purchase, verify your payment, arrange delivery, or contact our support team, you consent to us using that information for those specific purposes.
If we ask for your personal information for a secondary purpose, such as marketing or updates about new products, we will either ask for your direct consent or provide you with the opportunity to opt out.
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
SECTION 4 - AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this website under your supervision.
Frorows products are intended for purchase by adults and should be used responsibly when feeding pets.
SECTION 5 - WITHDRAWING YOUR CONSENT
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time.
To withdraw your consent, simply contact us at:
We will process your request as soon as reasonably possible.
SECTION 6 - SQUARESPACE AND PAYMENT SECURITY
The Frorows website is hosted and operated using Squarespace, a secure ecommerce platform that allows us to provide our products and services to customers online. Squarespace provides the infrastructure that enables us to display our products, process orders, and manage secure transactions.
When you make a purchase through our website, your payment information is processed securely through trusted third-party payment providers integrated with Squarespace, such as Stripe, PayPal, Apple Pay, or Google Pay depending on the payment method you choose.
Frorows does not store your full credit card details. Payment information is encrypted and handled directly by these secure payment processors using industry-standard security measures designed to protect your personal and financial information.
Squarespace and it's payment partners use secure encryption and PCI-compliant payment systems to help ensure that your transaction information is protected during check out.
For more information about how Squarespace manages data and security, you can refer to Squarespace’s own privacy policy.
SECTION 7 - COOKIES
Our website may use cookies to improve functionality and understand how visitors interact with our site.
You can disable cookies through your browser settings if you prefer.
SECTION 8 - CONTACT
If you have any questions about your privacy, please contact us at:
support@frorows.com